Payments

If your payment on Gettin via PhonePe, GPay, or bank transfer isn’t going through, it could be due to several reasons. First, ensure you have a stable internet connection and sufficient balance in your linked bank account. Sometimes, UPI transactions fail due to exceeding daily limits, bank server issues, or incorrect UPI details. If using PhonePe or GPay, check if the app is updated and not facing downtime. For bank transfers, ensure the account details, IFSC code, and reference number are correct. Delays can also occur due to interbank processing times. If the amount is debited but not credited to Gettin, wait for a few minutes as UPI or bank payments may take time to process. If the issue persists, try another payment method or contact Gettin support at [Your Contact Email] with your transaction details for further assistance.

If you need a refund on Gettin, follow these steps:

Refunds are processed based on the payment method used and the reason for the request. If you made a payment via PhonePe, GPay, or bank transfer, first check whether the transaction was successful. If the amount was deducted but the service was not provided, you can request a refund by contacting Gettin support at [Your Contact Email] with your transaction details, including the payment reference number and date. Refund eligibility depends on Gettin’s refund policy, and some services may be non-refundable. If approved, refunds are usually processed within 5-7 business days, depending on your bank or UPI provider. If you do not receive your refund within the expected time, check with your bank or payment provider. For further assistance, please reach out to our support team.

To redeem a coupon on Gettin, select the job posting or premium service you want to purchase and proceed to checkout. You will find a field labeled “Enter Coupon Code”, where you can type in your code and click “Apply” to see the discount reflected. If the coupon is valid, the final amount will be updated, and you can complete the payment using GPay, PhonePe, or bank transfer. If the coupon isn’t working, check if it has expired, if there are any usage limits, or if it applies to the selected service. For further assistance, contact Gettin support at [Your Contact Email].

To change your account name on Gettin, go to your profile settings and look for the “Edit Profile” or “Account Settings” section. From there, update your name and save the changes. Some changes may require verification, so ensure your email and phone number are updated. If you are unable to edit your name, contact Gettin support at [Your Contact Email] for assistance.