Genpact – Process Associate (Non-Voice)

Job Description

Job Title: Process Associate (Non-Voice)
Company: Genpact

Job Description:
• Handle back-end operations, data entry, and documentation with high accuracy.
• Process transactions, verify data, and ensure compliance with company policies and client requirements.
• Review and validate information from various sources and update internal systems.
• Collaborate with internal teams to resolve discrepancies and ensure data consistency.
• Maintain detailed records of processed transactions and generate reports when required.
• Ensure timely completion of assigned tasks while maintaining quality standards.
• Adhere to confidentiality and data protection policies at all times.

Requirements:
• Bachelor’s degree in any field (freshers welcome).
• 0-2 years of experience in back-office operations or non-voice processes preferred.
• Strong attention to detail and accuracy.
• Good written communication and data management skills.
• Proficiency in MS Office (Excel, Word) and familiarity with CRM or ERP systems.
• Ability to work independently and manage time effectively.